Sagepilot

The AI workforce for consumer brands.

AI employees learn how your business runs and take on support, marketing, community and operations, so more customers buy, stay and come back.

Meet the AI team

Most brands are live in about 48 hours.

  • NEWME
  • Wakefit
  • SUGAR Cosmetics
  • RENÉE Cosmetics
  • Zlade
  • With Clarity
  • RedTape
  • Beco
  • Lumio
  • Moxie Beauty
  • Basil
  • Solara

Your AI employees should know your business as well as your best people do. Sagepilot builds that context from your systems, processes and team know‑how, so they drive commerce outcomes autonomously.

  • It acts before anyone asks.

    It spots what is going wrong and puts it right before you or your customers notice.

  • It keeps learning your business.

    Correct it once in plain words and it remembers, so nothing needs saying twice.

  • It works wherever your business runs.

    It plugs into the tools you use, even ones your team built, and reports back where your team talks.

  • Your team needs no AI expertise.

    Anyone on the team can brief it in plain words, the way they would brief a new hire.

Meet your AI workforce. Each one owns a job, start to finish.

Trained on your brand. Working in your tools. Hire one or the whole team.

AI customer agent

Your AI customer agent treats every customer like your only one, from the first hello to a customer for life

It answers on every channel your customers use, solves the problem and makes the sale in the same conversation, and remembers each customer every time they come back.

Answers on every channel, from one memory of each customer. A customer can ask on Instagram, follow up on WhatsApp and call a week later, and it picks up where they left off.

Sells like your best salesperson. It knows every product and service you offer, answers the hard questions, settles doubts and closes the sale in the chat.

Speaks your customer's language. It replies in the language a customer writes or speaks in, in your brand's voice, with no setup per language.

Works end to end in your systems. Write the steps, rules and handoffs in plain words. It carries them out inside your order, payment and booking systems, your helpdesk and the rest of your stack, start to finish.

Knows the customer before it replies. Orders, past chats and preferred channel are already in view, from the same profile your AI marketing agent works from.

Learns when you tell it once. Say how you want something handled, in plain words. It saves that as a rule, and every AI employee follows it from then on.

AI marketing agent

Your AI marketing agent runs your marketing end to end and never stops looking for the next sale

It spots the lapsed customer, the full cart and the product about to sell out, then plans, builds and sends the campaign on every channel, day and night.

Plans the month for you. It builds the calendar around your launches, restocks and sale days, picks the channels for each campaign and caps how often anyone hears from you.

Builds the full picture of every customer. Orders, subscriptions, browsing, app events, chats and reviews sync into one live profile.

Builds segments from any signal. Combine what customers bought, browsed, skipped or opened and watch the count update. It suggests segments too, ready for any campaign or journey.

Runs journeys that never stop. Each customer moves at their own pace, on the channel they open, until they buy again.

Designs every message on your brand. It reads your site, past campaigns and brand book, then makes each email, WhatsApp card and story in your colors, type and voice.

Writes a message for every customer. Each one carries their name, their usual order and the product they are likely to want next.

Reaches them where they reply. One plan covers email, SMS, WhatsApp, RCS, Instagram, push, in-app and onsite messages, and each customer gets it on the channel they answer.

Works from the data you already have. It reads your warehouse, CRM, store, site and chats where they live and keeps them in sync, so nothing has to be moved or rebuilt before it starts.

AI community agent

Your AI community agent grows your community and protects your reputation wherever people talk about you

It keeps your channels active, answers every comment on your posts and ads and every mention and review in your brand's voice, handles a complaint before it spreads, and finds and manages the creators who keep your brand talked about.

AI community agentLive

Comments, mentions and reviews today 412Replied 389Hidden 18Sent to your team 5

  • Grows your community. It keeps your channels active, answers every comment on your posts and ads and every mention and review in your voice, and moves buyers into DMs.

  • Protects your reputation. It is first to a complaint or a bad review, hides spam and scams under your ads, and brings in the right person before it spreads.

  • Works with creators. It finds creators who fit your brand, agrees the terms, briefs them and keeps them posting.

AI operations agent

Your AI operations agent runs the back office and fixes problems before a customer notices

It watches orders, deliveries, bookings and payments across the systems you run on, puts right what goes wrong and tells the customer first, inside the limits you set.

  • Catches problems early. Late deliveries, failed payments, low stock and schedule changes are spotted as they happen.

  • Fixes them end to end. It chases the carrier or supplier, puts the fix through in your systems and tells the customer before they ask.

  • Covers the whole back office. Orders, stock, suppliers, payments and schedules, for whatever your business sells.

Custom AI agent

Describe any job in one sentence and a new AI employee takes it on

It starts from what Sagepilot already knows about your business, and builds any missing connection to your systems, or a small app, in days.

  • Example instruction, Orders into an ERP: Enter the purchase orders stockists email to Gmail into our ERP, and flag any line we cannot ship in full in Slack.
  • Example instruction, Late returns in a fleet system: When a car comes back late in our fleet system, move the next renter to another car and tell them on WhatsApp. Ask me before any upgrade.
  • Example instruction, Class changes in a schedule: When a teacher is out, find their classes in our scheduling backend, move every student to the next batch and tell them on WhatsApp before they leave home.

How it works

Your AI workforce goes live in days and takes on more every week

It starts the way a good hire does. Each AI employee learns your business, works with your team's approval, then keeps finding more of the work to take on.

  1. Day 1

    Connect your systems

    Give it access to the tools you already run. Nothing moves or gets rebuilt.

    Connected

    ShopifyConnectingConnected
    GmailConnectingConnected
    WhatsAppConnectingConnected
    SlackConnectingConnected

  2. Day 2

    It learns your business

    It reads your systems and past conversations, and asks your team what's missing.

    Learning

    #support

    AI customer agentCan customers exchange a bag after 30 days? Your policy doesn't say.

    PR

    PriyaOnly if it's unopened.

    Saved to your returns policy

  3. Day 3

    It goes live, with your OK

    Each AI employee starts on real work while your team approves what goes out.

    30% of the work

    Waiting for your OK

    Customer agentReply to Keisha, free replacementApprove Done
    Marketing agentRefill reminder, 640 peopleApprove Done
    Operations agentReship order #4502Approve Done

  4. Week 2 on

    It finds more to take on

    It watches what your team still does by hand and offers to take it over.

    50% of the work

    Operations agent

    Your team fixed 38 delivery addresses by hand this week. Want me to take these over?

    Take it over Added to its workPriya
    It keeps looking for the next job

  5. Month 1

    It runs the work on its own

    Your team keeps the calls that need a person, and the list keeps growing.

    80% of the work

    Runs on its own

    Customer agentOrder tracking, address changes
    Marketing agentRefill reminders, win-backs
    Community agentComments and reviews
    Operations agentLate deliveries, reships

The platform

One control plane where your team directs AI employees and works beside them

Built AI-native for how this work gets done from now on. Helpdesk, phone, CRM, marketing and reports live in one place, so your team hands work to AI employees and steps in where it counts, with enterprise-grade roles, approvals, SSO and a full audit log over everyone.

Run it from Claude, ChatGPT
or any agent your team uses

Sagepilot is headless too. Connect any agent through our MCP server or API, and anyone on your team can check an order, answer a ticket or launch a campaign from the chat they already have open.

Read the MCP docs

  • Bring the agents you use

    Claude, ChatGPT, Cursor, Grok, Dots, Muse, Instinct or one your team built, through our MCP server and API.

  • Give them real work

    Read customers, answer tickets, place calls and launch campaigns with the same tools our AI employees use.

  • Keep them in line

    Each agent gets a role, limits and approvals, and every action lands in the audit log.

Consumer brands grow faster with Sagepilot

Sagepilot runs customer operations for brands from their first launch to household names.

All customer stories

Security

Your team sets what each AI employee can do, and every action is on record

Customer data stays in your own workspace, encrypted in transit and at rest, and anything outside your limits waits for a person on your team.

  • Your data stays yours. Each brand's data lives in its own workspace, kept apart from every other.

  • Encrypted by default. Customer data is encrypted in transit and at rest.

  • Sign in with your identity provider. SSO and role-based access, so each person sees only what their role needs.

  • Every action on record. Personal details are masked in logs, and each step an AI employee takes can be reviewed.

  • A person approves what matters. Anything outside the limits you set waits for someone on your team.

  • Fits your stack. A REST API, webhooks and an MCP server connect it to the tools you already run.

Questions

Questions teams ask before they start

Setup, pricing, security and how the four AI agents share one memory of every customer.

Sagepilot is an AI workforce for consumer brands. Its AI employees share one memory of every customer and do real work across support, sales, marketing, community and operations, inside the systems you already run and the limits your team sets.

Four, working from one memory of every customer: a customer agent that answers, sells and resolves on every channel, a marketing agent that plans and sends campaigns, a community agent that handles reviews, comments and mentions, and an operations agent that runs back-office work across your systems before anyone has to ask.

A chatbot answers from a script. A Sagepilot AI agent knows your business and each customer's history, and takes real actions in your systems, like updating an order, moving a booking or following up on a payment.

About 48 hours. Each agent connects to your systems, reads your policies and past conversations, and starts with your team reviewing its work. It takes on more as you approve it.

Usage-based. You pay for the work your AI agents do, with no per-seat fees, and quotes match your mix of agents and volume.

When it isn't sure, or when a request goes past the limits you set. It passes the conversation to your team with the customer's full history and what it already tried, and every action it took is on record.

Yes. Each workspace's data is isolated and encrypted in transit and at rest. Sagepilot supports SSO, role-based access, PII redaction and audit logs, and every agent action is recorded and reviewable.

Web chat, email, SMS, WhatsApp, Instagram, Messenger, iMessage and phone calls, plus reviews, comments and mentions on social. Every channel feeds one memory of the customer, so any agent picks up where the last one left off.

Helpdesks route tickets and marketing tools send campaigns, and each sees only part of the customer. Sagepilot gives one memory of every customer to AI employees that support, sell, market and run operations, acting inside your commerce, CRM, payments and logistics systems.

See AI employees do the work on your own channels

Pick a time and we’ll show them working with your products, your policies and your customers. Most brands are live in about 48 hours.